Parents Counsellig

Cancellation Policy

Counselling Session at Home – Policy & Guidelines 1. Purpose This policy is designed to ensure safe, comfortable, ethical and effective counselling sessions conducted at the client’s home. It explains the responsibilities of both the counsellor and the client so that the session runs smoothly. 2. Eligibility Home counselling sessions are available only within the counsellor’s service area. The client must provide a suitable, private, and disturbance-free space. 3. Privacy & Confidentiality All sessions follow strict confidentiality as per counselling ethics. No family member should sit in the session unless mutually agreed beforehand. Audio or video recording of sessions is not allowed, unless both parties agree. 4. Environment Requirements The client must provide: A quiet room with minimal disturbance. Comfortable seating for both counsellor and client. No background noise (TV, phone calls, other family activities). Respectful, safe and hygienic environment. 5. Safety Guidelines The counsellor has the right to cancel or discontinue the session if the environment is unsafe or inappropriate. Only the client should be present; no guests or unrelated individuals. Any form of harassment, aggression, or inappropriate behaviour will lead to immediate termination of services. 6. Session Duration & Structure Standard session duration: 45–60 minutes. The counsellor will arrive within a reasonable time window pre-decided with the client. Any extra time will be chargeable or scheduled separately. 7. Fees & Payment Session fees must be paid before or immediately after the session. Any travel charges (if applicable) will be communicated in advance. No refunds once a session is completed. 8. Cancellation & Rescheduling Minimum 4 hours’ notice is required to cancel or reschedule. Last-minute cancellations may be charged full session fees. If the counsellor cancels, a free reschedule will be offered. 9. Professional Boundaries The counsellor–client relationship is strictly professional. Personal favours, outside communication, or dual relationships are not allowed. Counsellor will not engage in any home activities that are beyond counselling work. 10. Emergency Situations Home counselling is not for crisis, medical emergencies, or high-risk situations. For emergencies, the client must contact local medical or emergency services immediately. 11. Adolescents or Family Members For minors (below 18), a parent/guardian must give written c

Contact Details

• Tulip Enclave, Anchal Nagar, Indore, Madhya Pradesh, India

  9009988817

  vishesh.innerbalance.counselling@gmail.com